Privacy Policy

Effective Date: [10/10/2025]

Jaynel Events (Pty) Ltd (“we”, “our”, “us”) is committed to protecting the privacy and personal information of our clients, partners, and website visitors. This Privacy Policy outlines how we collect, use, store, and protect your information in accordance with South African privacy laws and best practices.

1. Information We Collect

We may collect the following types of personal information:

• Full name, contact details (email, phone number, address)
• Event details (type, date, location, guest count)
• Payment information (when applicable)
• Preferences and feedback
• Website usage data (via cookies and analytics tools)

2. How We Use Your Information

Your information is used to:

• Process bookings and provide event services
• Communicate updates, confirmations, and promotional offers
• Improve our services and customer experience
• Comply with legal and regulatory obligations

We do not sell or share your personal data with third parties for marketing purposes.

3. Data Protection

We implement appropriate technical and organizational measures to safeguard your personal data from unauthorized access, loss, or misuse. These include:

• Secure servers and encrypted communications
• Restricted access to sensitive data
• Regular system updates and monitoring

4. Cookies and Website Analytics

Our website may use cookies to enhance your browsing experience and collect anonymous usage data. You can manage cookie preferences through your browser settings.

5. Sharing of Information

We may share your information with trusted service providers (e.g., payment processors, logistics partners) only when necessary to fulfill our services. All partners are required to comply with data protection standards.

6. Your Rights

You have the right to:

• Access and update your personal information
• Request deletion of your data
• Withdraw consent for marketing communications
• Lodge a complaint with the Information Regulator (South Africa)

7. Contact Us

For questions, concerns, or data access requests, please contact:

Jaynel Events (Pty) Ltd